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Business Consultation

An Interview with Kaitlyn Hall, consultant at LIDD

Tim: So, you work as a consultant at LIDD. How would you define your role? 

Kaitlyn: As a LIDD consultant, I worked on project-based assignments. My day-to-day tasks varied depending on where I was in a project and how many projects I worked on simultaneously. These tasks could include data analysis, building PowerPoint presentations, and meetings with internal teams or clients. Deadlines were often tight, so I had to be able to prioritize and focus on each project as needed to meet requirements.






Tim: What was your biggest challenge you had to overcome and how did you learn from it?

Kaitlyn: The biggest challenge I had to overcome was the fast pace of the consulting industry and finding the right balance between working independently and seeking help from others. I learned that it's critical to set boundaries and not waste time searching for answers but, instead, ask others who might have the solution. It's a trade-off between finding solutions on your own and reaching out for help. Not only does this save time, but also ensures that you are informed and able to work at a manageable pace. Additionally, I realized that both the trainee and the team have the responsibility to support each other in the learning process.


Tim: What advice would you give to students interested in consulting?

Kaitlyn: In summary, to succeed in consulting, it's necessary to have strong presentation and people skills. These skills are often overlooked by those interested in consulting. These skills are crucial for building trust with clients and presenting solutions effectively. Good presentation skills can help you advance in the company and be involved in various aspects of the project. Good people skills are necessary to negotiate difficult conversations and navigate professional situations. Refining these skills early on will be beneficial for your career in consulting.

 by Timothée Blanchet - Senior Vp 2022-2023

Tim: What kind of projects did you work on while being at LIDD?

Kaitlyn: I worked on many projects as part of the Consumer Goods and Retail team at LIDD. These projects involved data analysis, report writing, presentations, and strategy development. Most projects I worked on were data-heavy, so analyzing and presenting data clearly and concisely was an important skill. The projects ranged from quick solutions to large-scale projects aimed at transforming business operations.


Tim: How does the process of working on a new project go?

Kaitlyn: When working on a new project at LIDD, the process starts with understanding the client's operations and gathering relevant data through site visits, briefings, and debriefings. The data is then organized into a more readable format and reviewed with the client to ensure accuracy. The next phase is to tailor the approach to the client's needs and analyze the data to draw conclusions. We then present the data to the design team for optimization and final recommendations. The project may go back and forth with the client for clarification and further adjustments before completion.

City Lights

Special thanks to the author

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